The staff was friendly, but more importantly, they were honest, straightforward, and offered a fair deal. They even went out of their way to facilitate me when I had a special request as far as pickup/delivery of the vehicle. No high-pressure nonsense, nothing shady, they just wanted to sell me a car and at the same time make sure I was happy.
Just bought a used Jeep from Nova. The staff was friendly, but more importantly, they were honest, straightforward, and offered a fair deal. They even went out of their way to facilitate me when I had a special request as far as pickup/delivery of the vehicle. No high-pressure nonsense, nothing shady, they just wanted to sell me a car and at the same time make sure I was happy.